Lego Store Return Policy - All returns must have a receipt or they will not be accepted. This was the only item I was looking to return.


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Please note that unless expressly agreed otherwise in accordance with the Australian Consumer Law you are responsible for the costs of returning the items to us.

Lego store return policy. Click here Please keep any faulty or broken items until you have received your replacement from us. I know they recently changed the SH return policy to where you can only get store credit or gift card with a packing slip when you return to the Lego Brand Retail Store. Just return the unused and unopened item within 30 days of receiving it together with your tax invoice and we will refund or exchange the items for you your choice.

This policy is on the back of the receipt. We believe our LEGO bricks and other products must live up to your highest expectations and our service must live up to the quality of our toys. If you have an issue with a retail item purchased in any of our Park stores please be aware you are unable to take the item to a LEGO retail outlet.

Returns or exchanges must be within 30 days of purchase and are only accepted with a receipt. In the end I dont know what is or is not happening with that store. You will get store credit.

2020 The LEGO Group. If you change your mind then no worries. Im also willing to bet the reseller issue is like the store-to-store return clause.

We make sure there are plenty of packing materials protecting the LEGO box. You may return LEGO products under the terms of our Return Policy. I essentially got the third degree for wanting to return this Lego set and was told they would have to call a manager and see if it would be approve this one time I thought it was policy that if you didnt have a receipt that Target could look up the receipt with your credit card.

Buy Tickets Still need. We have a 14-day return policy which means you have 14 days after receiving your item to request a return. Through a new pilot program consumers can send their used bricks to Give Back Box which will clean and repackage the toys for reuse.

The time frame has been extended for purchases made between now and December 31 2020. Those purchases may be returned by either January 31 2021 or the last date allowed under the normal applicable return policy whichever is. Items with labeling stickers markingbranding from stores other than the LEGO Certified Store will not be exchanged refunded.

LEGO Stores will take down your name address and phone number. If we received the incorrect item with the LEGO box damaged due to insufficient packing materials or it is poorly packaged you will be charged a 30 restocking fee. All exchanges must include original receipts packaging and label tags with all parts intact unopened and undamaged to be deemed eligible.

To be eligible for a return your item must be in the same condition that you received it unused and in its original packaging. They used to let you do exchanges at a Lego Brand Retail Store without a receipt. If for any reason you need to return your order its easy.

What is your LEGO gift shop returns policy. No damaged boxes can be returned exchanged or refunded. Our returns policy includes.

We believe our toys and other products must live up to your highest expectations and our service must live up to the quality of our toys. Has anyone tried to exchange an unopened set at the Lego Brand Retail Store lately. Extended Holiday Return Policy.

Exchanges are subject to stock availability. It allows them an avenue when someone is abusing the system but they wont alienate their bulk buying customer base. You can exchange your online order by posting it back to us along with a copy of your online receipt to our returns address above indicating the item you wish to exchange.

In return please make sure that the incorrect item you received comes back to us in the same manner. Terms of Service 2020. Simply follow the instructions listed on the back of the packing slip you received with your order.

All Rights Reserved AG LEGO Certified Stores Australia. If you have a box of old Lego bricks sitting unused in an. LEGO the LEGO logo and the Minifigure are trademarks of the LEGO Group.

No opened boxes can be returned exchanged or refunded. Can I return or exchange a retail item I bought in the Park to a LEGO Store. If for any reason you need to return your order its easy and free.

All returns or exchanges must be made within 90 days of receipt of your order. The official policy is that they will take aback any LEGO set without receipt as long as it is sealed and currently stocked. No returns or exchanges are accepted for open items.


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